• Privacy-policy

    Dear Customer!

    Your user experience and privacy is our top priority. That’s why we want you to know that we respect your privacy by managing the information you entrust to us with care. By visiting our website and/or making a purchase, you agree to our Privacy Policy and Terms and Conditions of Sale.

    We do not sell or share your valuable information with third parties. The information we share with you will only be used for the purposes of managing your order, forwarding data to a logistics company or bank, and fulfilling orders. Your email address will only receive an order confirmation email and an email confirming the dispatch of your order if you have not subscribed to our newsletter.

    Trust is one of our core values. We respect you and want you to feel like an equal partner! You can modify or delete the personal information you share with us in your account or by contacting us.

    We use cookies to make the website work successfully.

    Cookies are small passive text files that are downloaded to your computer or other device when you visit a website. A cookie helps a website to remember information about your visit, such as your preferred language and other settings. It allows you to personalise the website according to your preferences.

    The https://joinothers.com website uses cookies to help the website remember the choices you make as a visitor. By visiting the website, you agree to our use of cookies. Cookies help us to deliver services according to your preferences and habits. Cookies are typically used to collect statistical data, remember search preferences, serve targeted advertisements, make advertisements more relevant and protect your privacy. When you visit https://joinothers.com, in addition to our cookies, cookies may also be stored on your computer and accessed by our analytics and advertising partners.

    This Privacy Policy applies to the relationship between the purchaser of goods and services from the https://joinothers.com online store (hereinafter referred to as the “Consumer”) and Fresmy OÜ (hereinafter referred to as the “Seller”).

    The personal data of the customer is processed in accordance with the Personal Data Protection Act.

    The Seller collects the Consumer’s personal data when placing the order.

    The personal data processed are the Consumer’s full name, e-mail address, mobile phone number and preferences.

    The Vendor uses personal data to provide, develop and personalise services to the Consumer. These services are in particular to be understood as the sale of goods to Consumers on the Seller’s website and the organisation of personalised offers.

    By entering data in the online shop and by giving his consent, the Consumer authorises the collection and processing of his personal data and the transmission of the data necessary for the delivery of the goods to the logistics partner.

    The Seller has the right to use the Consumer’s residential or business address for the purpose of sending advertising and other information to the Consumer.

    The consumer has the right to refuse the collection and use of his personal data at any time, except where this is necessary for the collection of a claim arising from a sales contract or for the delivery of the goods. Consent to the use of personal data cannot be withdrawn retroactively.

    The use of electronic personal data for the purpose of direct mailing (sending advertisements directly to an e-mail address) will only take place if the Consumer has given his consent on the Seller’s website.

    Encrypted data communication with banks when paying for purchases ensures the security of the Consumer’s personal banking details, which are not accessible by the Seller.

    The Seller will not pass on any personal data received about the Customer to third parties.

    The Merchant is the controller of the personal data, the Merchant shall transfer the personal data necessary for the execution of payments to the processor Stripe Payments Europe, Ltd.

    To request and delete personal data, click here (link to personal data).

    Regarding data protection


    1.1 This Privacy Policy governs the principles governing the collection, processing and storage of personal data. Personal data is collected, processed and stored by the data controller Fresmy OÜ (hereinafter referred to as the data controller).

    For the purposes of this Privacy Policy, a data subject is a customer or other natural person whose personal data is processed by the data processor.

    1.3 A customer within the meaning of the Privacy Policy is anyone who purchases goods or services from the data processor’s website.

    1.4 The data processor complies with the data processing principles laid down in the legislation, inter alia, the data processor processes personal data lawfully, fairly and securely. The data processor is able to confirm that the personal data have been processed in accordance with the law.

    2. Collection, processing and storage of personal data

    2.1 The personal data collected, processed and stored by the data controller are collected electronically, mainly through the website and e-mail.

    2.2 By sharing your personal data, you grant the data processor the right to collect, organise, use and manage the personal data that you share directly or indirectly with the data processor when purchasing goods or services from the website for the purposes specified in the Privacy Policy.

    2.3 The data subject is responsible for ensuring that the data he/she provides is accurate, correct and complete. Knowingly submitting false information will be considered a breach of the Privacy Policy. The data subject is obliged to inform the data processor immediately of any changes to the data provided.

    2.4 The data controller shall not be liable for any damage caused by the submission of false data by the data subject to the data subject or to third parties.


    3.1 The Data Processor may process the following personal data of the Data Subject:

    3.1.1. First name and surname;

    • First name and surname;
    • E-mail address;


    3.1.5. Current account number;

    3.1.7. Payment card details;

    3.2 In addition to the foregoing, the data processor is entitled to collect data about the customer that is available in public registers.

    The legal basis for the processing of personal data is Article 6(1)(a), (b), (c) and (f) of the General Data Protection Regulation:

    (a) the data subject has given his or her consent to the processing of his or her personal data for one or more specific purposes;

    (b) the processing of personal data is necessary for the performance of a contract entered into with the involvement of the data subject, or in order to take steps at the request of the data subject prior to entering into a contract;

    (c) processing is necessary for compliance with a legal obligation to which the controller is subject;

    (f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests override the interests of the data subject or the fundamental rights and freedoms for which the personal data must be protected, in particular where the data subject is a child.

    3.4 Processing of personal data for the purposes for which they are processed:

    3.4.1. Purpose of processing – security and safety

    Security and protection of personal data – maximum retention period – in accordance with the time limits specified by law.

    3.4.2 Purpose of the processing – processing of an order.

    Maximum period of retention of personal data – 10 years.

    3.4.3. Purpose of the processing – to ensure the functioning of the services of the e-shop.

    Maximum period of retention of personal data – 10 years.

    3.4.4. Purpose of the processing – customer management.

    Maximum retention period of personal data – 10 years.

    3.4.5. Purpose of the processing – financial activities, accounting.

    Maximum period of retention of personal data – in accordance with the time limits specified by law.

    3.4.6. Purpose of the processing – marketing.

    Maximum retention period of personal data – 10 years.

    3.5. The data processor has the right to share the personal data of customers with third parties, such as authorised data processors, accountants, transport and courier companies, companies providing transfer services. The data processor shall transfer the personal data necessary for the execution of payments to the processor, Maksekeskus AS.

    3.6 When processing and storing the personal data of the data subject, the data processor shall implement organisational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure and any other unlawful processing.

    3.7 The data processor shall keep the data of the data subjects for a period of time depending on the purpose of the processing, but not longer than 10 years.


    4.1 The data subject shall have the right of access to and inspection of his or her personal data.

    4.2 The data subject has the right to obtain information about the processing of his or her personal data.

    4.3 The data subject has the right to obtain information on his or her personal data.

    4.4 Where a data processor processes the personal data of a data subject on the basis of the data subject’s consent, the data subject has the right to withdraw his or her consent at any time.

    4.5 The data subject may exercise his or her rights by contacting the customer support of the e-shop at hi@joinothers.com.

    4.6 The data subject may lodge a complaint with the Data Protection Inspectorate in order to protect his/her rights.


    5.1 These Data Protection Terms and Conditions have been drawn up in accordance with Regulation (EU) No 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC / EC (General Data Protection Regulation), the Personal Data Protection Act of the Republic of Estonia and the legislation of the Republic of Estonia and the European Union.

    5.2 The data processor has the right to amend the data protection conditions in part or in full by informing the data subjects of the amendments via the website joinothers.com .

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